Working with Aggressive People
Manage with success verbal assailants, dirty diggers, hotheads, knowledge wardens, unresponsive aggressors and wafflers
What you’ll learn
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After completing this course, you will be able to work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads.
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After completing this topic, you will be able to work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers.
Requirements
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Just enjoy the course. Nothing else is required.
Who this course is for:
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
