Assertiveness and Assertive Communication Skills

Learn about different behavior types, how to deal with them assertively & how to balance your needs with those of others

Description

Do you often fail to stand up for yourself because you don’t know how? Or maybe you push your own objectives too much?

Here’s a course that will change your life!

MODULE 1: Good and Bad Behavior Types

This module contains:

  • How to Change Your Life
  • Assertive Behavior
  • The Benefits of Assertiveness
  • Passive behavior
  • Aggressive Behavior
  • Passive-Aggressive Behavior

MODULE 2: Recognizing and Dealing with Bad Behavior

This module contains:

  • Recognizing and Dealing with Passive Behavior
  • Recognizing and Dealing with Aggressive Behavior
  • The LEEP Model for Handling Aggression
  • Recognizing and Dealing with Passive-Aggressive Behavior

MODULE 3: Assertiveness and You – An Honest Look at Yourself

This module contains:

  • Self Reflection
  • How Others Perceive You
  • Faulty Assumptions
  • How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

This module contains:

  • Your Inner Voice: What Does it Say?
  • Reprogramming Your Inner Voice
  • The Power of Positive Thought
  • Success Generates Success

MODULE 5: Assertive Body Language

This module contains:

  • Demonstrating Assertive Body Language
  • Body Language as Part of Communication
  • Making Sense of Body Language
  • The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

This module contains:

  • Finding the Right Words
  • Guidelines for Assertive Language
  • The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

This module contains:

  • “What Would You Do in My Shoes?”
  • Reflecting/Playback
  • Fogging
  • Broken Record
  • Positive and Negative Enquiry
  • Asking for More Time
  • Explaining the Consequences
  • Self-Disclosure
  • The Power of Silence
  • “What If”
  • “What do You Think?”

MODULE 8: Putting Assertiveness into Action

This module contains:

  • Assertive Negotiating
  • Win-Win Outcomes
  • Saying “No” Nicely
  • Making Requests Assertively
  • Putting Assertiveness Into Action

Who this course is for:

  • Assertiveness courses benefit all kinds of people: those who need to develop their self confidence and find ways of dealing with people who may take them for granted – or worse. And those who may be too aggressive and need to change so that everyone sees the benefits. You will learn a great way of thinking – of balancing everyone’s needs – which we all need. We don’t exaggerate when we say you’ll get fresh insights into human behavior that will change how you relate to other people. So think about this: how much would your life benefit if you had better assertiveness skills?

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