Google Professional Collaboration Engineer Certification

best practice Tests for Google Professional Collaboration Engineer Certification 2021

Description

About Google Professional Collaboration Engineer (GCP)

Google Professional Collaboration Engineer exam has been built to transform business objectives into tangible configurations, policies, and security practices as they relate to users, content, and integrations. The exam look for opportunities to educate end users and increase operational efficiency while advocating for G Suite and the Google toolset.

Who should take the exam?

Google Professional Collaboration Engineer (GCP) exam is suitable for IT systems administrator, cloud solutions engineer, enterprise collaboration engineer, systems engineer. Collaboration Engineers are required to leverage their understanding of their organization’s mail routing and identity management infrastructure to enable efficient and secure communication and data access. Candidates are required to operate with an engineering and solutions mindset, as well as use tools, programming languages, and APIs to automate workflows.

Skills Measured

The Professional Collaboration Engineer exam assesses your ability to –

Plan and implement G Suite authorization and access
Manage user, resource, and Team Drive lifecycles
Manage mail
Control and configure G Suite services
Configure and manage endpoint access
Monitor organizational operations
Advance G Suite adoption and collaboration

Exam Format

Exam Duration: 2 hours
Registration fee: $200 (plus tax where applicable)
exam Languages: English
Exam format: Multiple choice and multiple select, taken in person at a test center. Locate a test center near you.
Prerequisites: None
Recommended experience: 3+ years of industry experience including 1+ year G Suite administration experience.

Google Professional Collaboration Engineer (GCP) Course Outline

Google Professional Collaboration Engineer (GCP) covers the following –

1. Planning and implementing Google Workspace authorization and access

1.1 Implementing authorization policies. Considerations include:

Basic user security controls (e.g., password length enforcement and 2-Step verification)
Security aspects of identity, perimeter security, and data protection

1.2 Using Google Workspace as a service provider. Considerations include:

Configuring third-party SSO for Google Workspace
Integrating with third party for provisioning

1.3 Using Google Workspace as an identity provider. Considerations include:

Configuring and managing SSO for common third-party applications
Configuring and managing provisioning

1.4 Managing access to third-party applications and sites. Activities include:

Granting API access to applications that need access
Revoking third-party OAuth access
Removing connected applications and sites

2. Managing user, resource, and Shared Drive lifecycles

2.1 Managing users. Considerations include:

Adding users (e.g., individual, bulk, automated)
Removing users (e.g., suspending, deleting, recovering)
Transferring user data from one user to another
Editing user attributes (e.g., renaming, passwords, aliases)
Creating administrative roles (e.g., default roles, custom roles)
Managing user licenses (e.g., licensing models, Google Workspace SKUs)
Troubleshooting conflicting accounts
Implications of current Google Workspace APIs to development efforts
Using Google Apps Script to automate tasks

2.2 Synchronizing data in your Google domain with your Microsoft® Active Directory® or LDAP server

Integrating LDAP with Google Workspace
Configuring and troubleshooting GSPS and GCDS
Implications of current Google Workspace APIs to development efforts
Using Apps Script to automate tasks

2.3 Managing organizational structure. Considerations include:

Designing efficient organizational unity (OU) structure based on business needs
Assigning users to relevant OUs
Modifying OU policies
Implications of current Google Workspace APIs to development efforts
Using Apps Script to automate tasks
Managing and verifying domains
Using Google Takeout to export data
Managing company profile settings

2.4 Managing groups. Considerations include:

Configuring Google Groups
Adding users to groups
Implications of current Google Workspace APIs to development efforts
Using Apps Script to automate tasks

2.5 Managing contacts. Considerations include:

Creating contacts
Sharing contacts
Implications of current Google Workspace APIs to development efforts
Using Apps Script to automate tasks

3. Managing mail

3.1 Managing mail-related DNS settings. Activities include:

Managing domain MX records
Managing domain SPF records
Managing domain DKIM records
Managing domain DMARC records

3.2 Diagnosing and resolving mail routing issues. Considerations include:

Analyzing mail flow
Analyzing email headers
Email log search
Disparate email services
Using Google Workspace Toolbox

3.3 Configuring and managing security, compliance, and spam rules. Activities include:

Configuring attachment compliance
Configuring blocked senders
Configuring email allow list
Configuring objectionable content
Configuring phishing settings
Configuring spam settings
Managing admin quarantine
Configuring secure transport compliance
Configuring safety settings

3.4 Configuring mail routing rules. Considerations include:

Configuring split and dual delivery scenarios
Implications of integrating third-party mail services
Configuring routing rules
Configuring recipient map
Configuring non-Gmail mailbox
Configuring hosts

3.5 Configuring general mail settings. Activities include:

Configuring append footer setting
Configuring forwarding
Configuring SMTP relay
Enabling email delegation for an OU
Disabling IMAP and POP
Managing Gmail archives

4. Controlling and configuring Google Workspace services:

4.1 Administering Google Workspace Services. Activities include:

Managing rollout of new Google functionality to end users
Troubleshooting Google Workspace services (e.g., performance issues for services suite, Google Workspace apps for OUs)
Configuring services

4.2 Configuring and managing Google Workspace core apps. Considerations include:

Contacts/Directory (e.g., ability to make updates to Directory services or contact support or contacts sharing settings)
Calendar (e.g., Calendar sharing settings and delegations, Calendar resource management, Calendar invitations sent to Groups, troubleshooting calendar interoperability)
Drive/Shared Drive (e.g., storage limitations in Basic plan)
Groups (e.g., creating and editing groups, banning group members from posting to the group)
Chat/Meet (e.g., disabling Hangouts voice calls for organization, designing video conferencing integration of Hangouts with different end points, disabling bot access on new Hangouts chat)
Sites (e.g., usage and implementation)

4.3 Managing services integrations. Activities include:

Integrating third-party marketplace apps to specific OUs in Google Workspace
Evaluating Marketplace and Connected app landscape
Managing private add-ons, chrome extensions, Appmaker Apps, etc.
Adding SP to Cloud Identity

4.4 Implementing automation. Considerations include:

API permissions
Able to interact with APIs and lightweight scripting
Apps Script and App Maker capabilities
Service Accounts

5. Configuring and managing content access

5.1 Configuring and managing Vault. Activities include:

Setting retention rules (e.g., setting retention rules, placing legal holds, searching your domain’s data by user account, OU, date, or keyword, exporting data for additional processing and review, auditing reports)
Holding and exporting data
Running Vault audit reports

5.2 Configuring and managing Drive and Shared Drive. Activities include:

Configuring sharing settings (e.g., updating sharing settings to external domains, controlling file access with Information Rights Management)
Managing Drive folder structure (e.g., using Google Drive native file formats, recommending Google Drive and Shared Drive file structures)

5.3 Ensuring compliance with regulatory requirements. Activities include:

Scanning email with Data Loss Prevention (DLP)
Managing content compliance rules

5.4 Implementing and monitoring data security. Activities include:

Configuring security and data region
Monitoring security health check
Configuring security settings
Creating security records
Designing security integration and addressing objections.

5.5 Managing third-party applications and access. Activities include:

Backing up solutions of Google Workspace data for compliance
Allow list OAuth apps

6. Configuring and managing endpoint access

6.1 Configuring mobile devices. Considerations include:

Company-owned vs. personal devices
Configuring personal device settings (e.g., password, Android, iOS, advanced, device approvals, app management, insights)

6.2 Provisioning, deprovisioning, and enabling Chrome devices

6.3 Managing Google meeting room hardware (e.g., provisioning, deprovisioning, hanging up, calling, rebooting)

6.4 Managing Chrome apps, extensions, and Android apps

6.5 Configuring network settings (e.g., Wi-Fi, Ethernet, VPN, certificates, and general)

7. Monitoring organizational operations

7.1 Setting up and using reports (e.g., creating usage reports, measuring adoption and satisfaction)

7.2 Setting up and using audits (e.g., auditing document sharing, auditing Gmail and drive, auditing users)

7.3 Interpreting report and audit data and taking appropriate action. Examples include:

Troubleshooting and escalating support issues to Google Partner support or Google Engineering
Troubleshooting error logs
Identifying data leakage scenarios and implementing ways to prevent
Streaming audit data to BigQuery

7.4 Managing alerts (e.g., suspicious logging activity, apps outages, TLS failure, user deleted)

8. Advancing Google Workspace adoption and collaboration

8.1 Building business solutions and processes. Examples include: