Building Customer support chatbot for your website
Description
This Course teaches how to build a chatbot from scratch. The course covers Topics like loops, carousel, interactive buttons and embedding links into buttons. The tool used in this course is very simple and easy to use and although this course doesn’t cover all the topics you need to know on voice flow. It takes you from beginner to intermediate. Just take a Look at the course video to see the type of Chatbot we would be making. The class is just about 50mins long and i tried my best not to make it long but i made sure to explain slowly and in a simple way. If you are looking to start creating chatbots with no code then this is the right course for you. Let’s Get Started Shall we!.
Chatbots are computer programs that simulate human conversation, allowing businesses to automate customer interactions and provide 24/7 support. Here are some benefits of using chatbots:
- Improved customer service: Chatbots can provide quick and accurate responses to customer queries, reducing response time and improving customer satisfaction
- Cost-effective: Chatbots can handle multiple conversations simultaneously, reducing the need for human customer service representatives and saving businesses money
- Increased sales: Chatbots can help businesses generate leads, provide product recommendations, and offer personalized shopping experiences, leading to increased sales 1
- 24/7 availability: Chatbots can provide round-the-clock support to customers, regardless of time zones or business hours, improving customer experience and loyalty
- Data collection: Chatbots can collect valuable data on customer preferences, behavior, and feedback, which businesses can use to improve their products and services
- Scalability: Chatbots can handle an increasing number of customer interactions without compromising quality or response time, making them ideal for businesses with growing customer bases
- Efficiency: Chatbots can automate repetitive tasks such as answering frequently asked questions, freeing up human representatives to focus on more complex issues
- Brand consistency: Chatbots can be programmed to deliver consistent brand messaging across all customer interactions, ensuring a seamless brand
Who this course is for:
- Beginners that want to learn no code chatbot creation from scratch