Computer Basics – Windows 7/10 – Desktop IT Support Training
Troubleshooting & basic computer skills for IT helpdesk support technicians, fixes for printers, email & slow computers
What you’ll learn
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If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
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If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
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A quick overview into GDPR and how it affects you as an end user
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How to setup network printer objects yourself
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How to correctly setup your monitors so they are the correct way around when moving your mouse
Requirements
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To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)
Who this course is for:
- People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support
