Cross-cultural Communication, Cultural Intelligence, Cultural awareness, Business Communication, Conflict Resolution
Description
Cross-cultural Communication and Cultural Intelligence 2.0 is an advanced-level course designed to equip participants with the knowledge, skills, and mindset required to navigate effectively in diverse cultural contexts. In today’s interconnected world, the ability to communicate and collaborate across cultures is essential for success in various personal and professional settings.
This course goes beyond basic cultural awareness to explore the deeper dimensions of cross-cultural communication and cultural intelligence (CQ). Participants will delve into the foundational theories and models of intercultural communication, gaining insights into how culture shapes communication styles and behaviors.
Through a series of interactive modules, participants will examine verbal and nonverbal communication nuances across cultures, including the impact of technology on virtual communication. They will also learn strategies for enhancing cultural adaptability, awareness, and sensitivity, essential components of developing cultural intelligence (CQ).
The course will further delve into the complexities of cross-cultural conflict resolution and negotiation, equipping participants with the skills to navigate challenging situations effectively. They will explore cultural influences on conflict styles and negotiation strategies, as well as mediation techniques tailored to cross-cultural contexts.
In addition, participants will gain valuable insights into leading and managing in cross-cultural environments. They will learn to recognize and leverage cultural diversity within teams, develop culturally intelligent leadership traits, and implement inclusive practices in organizational management.
Throughout the course, participants will engage in a variety of learning activities, including lectures, case studies, group discussions, practical exercises, and assessments. By the end of the course, participants will emerge with a heightened level of cultural competence, equipped to communicate, collaborate, and lead effectively across diverse cultural landscapes.
In this master course, I would like to teach the 5 major topics:
Module 1: Foundations of Cross-cultural Communication
Module 2: Verbal and Nonverbal Communication Across Cultures
Module 3: Cultural Intelligence (CQ) Development
Module 4: Cross-cultural Conflict Resolution and Negotiation
Module 5: Leadership and Management in Cross-cultural Contexts
Enroll now and learn today !
Who this course is for:
- All UG and PG Business, HR, General Management, Marketing & Entrepreneurship Students
- Interested students to learn about the concepts of Cross-cultural Communication and Cultural Intelligence
