Diagnosing Internet Connection Issues
Be One Step Ahead In The Battle Against Internet Problems!
What you’ll learn
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The basic flow of internet (broadband and fibre) internet connections
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Steps to take when the internet goes down or is much slower than usual
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How to narrow down where the internet outages/slowdown is occuring so they are more informed before speaking to their Internet Service Provider (ISP)
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How to identify if the phone line might be the cause of internet problems
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Wifi Issues
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Ideas for a “Backup” Internet Connection to keep working when the main internet connection is down
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Restarting Router Remotely
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Bonus content – An introduction to IP addresses, including about having a Fixed IP
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Bonus content – An introduction to Firewalls
Requirements
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Having some technical aptitude/ability to problem solve
Who this course is for:
- Anyone who has some technical aptitude and wants to be better equipped at dealing with internet issues, including small business owners and home users
- Beginners in IT infrastructure
- Anyone working in the IT sector who is fed up of their internet problems!
