Easily Learn the Fundamentals: Salesforce Service Cloud
This course is a beginner-friendly introduction to Salesforce Service Cloud – and it has FUN Whiteboard Animations!
What you’ll learn
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Service Cloud
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Service Channels
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Case Management
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Knowledge Management
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Service Console
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Entitlement Management
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And more!
Requirements
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Salesforce Service Cloud
Who this course is for:
- Are you looking for a crash course on how to use Salesforce Service Cloud? Then you will LOVE this course!