Effective Problem-solving and Decision-making under Pressure
Performance Under Pressure. Problem-solving and Decision-making Strategies.
What you’ll learn
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use a problem-solving model, key problem-solving skills and avoid problem-solving traps
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be able to adapt personal decision-making style to every situation, and use various decision-making tools and techniques to generate, evaluate, and choose between alternative courses of action
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identify factors in a situation likely to trigger pressure, recognize how your response to pressure can impair your performance, conduct a stress profile and recognize how to manage your attitude in pressurized situations
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avoid overanalysis and overconfidence in high-pressure situations, understand the challenge in a high-pressure situation from emotional reactions, manage your automatic thoughts to optimize perceptions in high-pressure situations, follow appropriate steps in the process of taking action in a high-pressure and take effective action to resolve a challenge in a high-pressure situation
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understand negative reactions to pressure in the workplace and not only, use a step-by-step approach for managing your reactions in pressure situations, deal with a colleague, a friend or anyone else under pressure and be prepared to manage potentially stressful interactions
Requirements
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no special requirements for this course, but being familiar with the professional and business environment will help.
Who this course is for:
- This course is for all who want to develop their abilities to manage the stress that comes with working under pressure and anyone who wants to develop or refine their skills for performing under pressure.
- If you want to develop or improve your problem-solving and decision-making skills this course is for you.