Emotional Intelligence in the Workplace

Developing Emotional Intelligence Program (Course 2 of 5)

What you’ll learn

Recognize the importance of emotional intelligence at work.
Identify the common misconceptions about intelligence.
Match IQ, expertise, and emotional intelligence with the appropriate contribution to workplace ability.
Identify the emotional intelligence attributes in top performers.
Recognize the value of becoming more self-aware.
Identify the characteristics of instinct.
Select the common blind spots that hinder accurate self-assessment.
Identify the ways that confidence affects career success.
Recognize the benefits of regulating and controlling one’s emotions at work.
Identify the skills that enable individuals to keep emotions and impulses in check.
Choose the characteristics of integrity.
Identify the characteristics of innovation and adaptability.
Recognize the value of being able to motivate oneself.
Choose the traits of individuals who continually strive for excellence.
Choose the ways that commitment benefits the company and the individual.
Identify the reasons why initiative and optimism are essential in work environments.