Emotional Intelligence in the Workplace
Developing Emotional Intelligence Program (Course 2 of 5)
What you’ll learn
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Recognize the importance of emotional intelligence at work.
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Identify the common misconceptions about intelligence.
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Match IQ, expertise, and emotional intelligence with the appropriate contribution to workplace ability.
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Identify the emotional intelligence attributes in top performers.
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Recognize the value of becoming more self-aware.
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Identify the characteristics of instinct.
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Select the common blind spots that hinder accurate self-assessment.
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Identify the ways that confidence affects career success.
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Recognize the benefits of regulating and controlling one’s emotions at work.
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Identify the skills that enable individuals to keep emotions and impulses in check.
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Choose the characteristics of integrity.
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Identify the characteristics of innovation and adaptability.
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Recognize the value of being able to motivate oneself.
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Choose the traits of individuals who continually strive for excellence.
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Choose the ways that commitment benefits the company and the individual.
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Identify the reasons why initiative and optimism are essential in work environments.
Requirements
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No special prerequisites for this course.
Who this course is for:
- Managers, supervisors and team leaders will benefit from this course.
