Emotionally Intelligent Leadership

Developing Emotional Intelligence Program (Course 5 of 5)

What you’ll learn

Recognize the value of emotional intelligence in organizational leaders.
Identify the trends in today’s business world that make executive emotional intelligence important.
Select the areas of value provided by the emotionally intelligent leader.
Identify the key attributes of emotionally intelligent leaders.
Recognize the benefits of acquiring emotional intelligence.
Identify the ways that executives can integrate nonjudgmentalism, perception, and sincerity into their leadership styles.
Identify the aspects of responsibility and communication necessary to the emotionally intelligent leader.
Identify the aspects of loyalty, boldness, zeal, and self-assurance necessary to the emotionally intelligent leader.
Recognize the importance of developing his or her staff.
Identify the important issues to consider in delegation.
Identify how managers can delegate effectively.
Apply the techniques to helping employees plan and achieve goals.
Recognize the value of increasing other people’s emotional intelligence.
Identify the characteristics needed to manage an emotional situation.
Apply the calming techniques to emotional situations.
Apply the supportive listening techniques to employee interactions.