Emotionally Intelligent Leadership

Emotionally Intelligent Leadership

What you’ll learn

• Recognize the value of emotional intelligence in organizational leaders.
• Identify the trends in today’s business world that make executive emotional intelligence important.
• Select the areas of value provided by the emotionally intelligent leader.
• Identify the key attributes of emotionally intelligent leaders.
• Recognize the benefits of acquiring emotional intelligence.
• Identify the ways that executives can integrate nonjudgmentalism, perception, and sincerity into their leadership styles.
• Identify the aspects of responsibility and communication necessary to the emotionally intelligent leader.
• Identify the aspects of loyalty, boldness, zeal, and self-assurance necessary to the emotionally intelligent leader.
• Recognize the importance of developing his or her staff.
• Identify the important issues to consider in delegation.
• Identify how managers can delegate effectively.
• Apply the techniques to helping employees plan and achieve goals.
• Recognize the value of increasing other people’s emotional intelligence.
• Identify the characteristics needed to manage an emotional situation.
• Apply the calming techniques to emotional situations.
• Apply the supportive listening techniques to employee interactions.