ITIL v4 Foundation Certification Practice Test – APRIL2023

100% Pass Guarantee | ITIL v4 Foundation of 6-length Question, Full Practice Set with prepared Questions Explanations

Description

Description

ITIL v4 is a framework of best practices for delivering IT services. and to enable candidates to view IT service management as an end-to-end operating model for the creation, delivery, and continuous improvement of technology-enabled products and services. Most of the service based organization ask to share the ITIL certification. itil v4 foundation certification

All the ITIL v4 Foundation Certification Practice Exams Questions explain clearly, Why options are correct or incorrect with reference article.

Example:-

Max is IT Delivery Manager in ABC Organization and his organization is following ITILv4 Process. So, Which gives a user access to a system?

i). Service Agreement

ii). Service Provision

iii). Service Requirement

iv). Service Consumption

Answer: Service provision

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Service provision – Management of provider resources configured to deliver the service. Provision of access to resources for users.

Service requirement – Product and service requirements provided by engage.

Service agreement – Contract and agreement requirements for engage.

Service consumption – Service consumption consists of activities performed by a service consumer to consume services.

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The goal of ITIL is for organizations to create predictable IT environments and to deliver the best customer service possible to customers and clients by streamlining processes and identifying opportunities to improve efficiency. ITIL has always focused on integrating IT into the business — something that has become increasingly important as technology becomes a vital aspect of every business unit. ITIL 4, the latest iteration of the ITIL framework, maintains the original focus with a stronger emphasis on fostering an agile and flexible IT department.

Benefit of ITIL:

  • Improve Customer Service and Quality of Service.
  • ITIL helps you create accurate, repeatable processes to keep quality consistent.
  • Unlock a Competitive Advantage
  • Rely on the Industry Standard service delivery technology
  • Seamlessly Integrate ITIL with Other Projects

***** Scoring 85% or higher on this practice exam will allow you to pass on the first attempt, saving you the cost of a retest. *****

ITIL v4 Foundation Exam Details:

  • Multiple-choice exam questions = 40 inquiries
  • Passing requires 26 points (out of 40 available) – 65%
  • The duration is 60 minutes.

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Who this course is for:

  • Anyone working in IT and looking for the most up to date IT service management education, as well as an understanding of how to provide business value in the digital era
  • Anyone who is looking to upgrade their ITIL v3 certification and knowledge

Who this course is for:

  • Service delivery manager
  • Change Manager, Incident Manager, Service Organizations, etc.

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