This course covers the customer engagement features and capabilities of Dynamics 365 apps.
Candidates of this course should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.
The questions are tailored to pass you in the first attempt itself. Most of the questions are repeatedly appearing in the exam .
Go through all the questions and refer the links provided with this answers if any .
This Practice test is based on the latest MB-910 Microsoft Dynamics 365 Fundamentals exam.
This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.
Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.
MB-910 measures below topics
- Describe Dynamics 365 Marketing
- Describe Dynamics 365 Sales
- Describe Dynamics 365 Customer Service
- Describe Dynamics 365 Field Service
- Describe project operations
- Describe Shared Resources
Microsoft Dynamics 365 Fundamentals (CRM) Exam MB-910 covers the following topics –
Module 1 – Describe Dynamics 365 Marketing (10-15%)
Module 2 – Describe Dynamics 365 Sales (15-20%)
Module 3 – Describe Dynamics 365 Customer Service (15-20%)
Module 4 – Describe Dynamics 365 Field Service (15-20%)
Module 5 – Describe project operations (15-20%)
Module 6 – Describe Shared Resources (15-20%)
Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) will have 40-60 questions that can be of type like a case study, short answers, multiple-choice, mark review, drag, and drop, etc. And, to pass the exam it is necessary to score a minimum of 700 (on a scale of 1000). Further, the Microsoft MB-910 exam cost is $99 USD including the additional taxes. Lastly, candidates can take the exam in the English language.
