MBA: Retail management, Merchandising, and E-commerce

Build and grow your own retail and e-commerce business

Retail management

Merchandising management and planning

E-commerce and D2C brand

Inventory management and planning

Customer Relationship Management

Market Basket Analysis

Store layout and design

Customer Life time Value

Retail finance and accounting

Introduction to Asset Management and Margin Management

Category and Inventory Management

E-commerce and D2C brands

Private labels and white labels

Types of retail store based on trading area

Retail Marketing Mix

If you have been to a retail store do why you end up buying more than you actually need?

That’s because they provide you an amazing shopping experience by using some business strategy. This course will help you understand the strategy you can follow if you are planning to start your own retail business or e-commerce brand in the future.

Section 1 Introduction to Retail Management Basics

  • What is Retail Management
  • Retail Marketing Mix
  • Porter Five Force Model
  • SWOT Analysis
  • Consumer vs Customers
  • Understanding the Retail Consumer
  • Variety vs Assortment

Section 2 Types of Retail store and Trading area

  • Types of retail store based on the format
  • Types of retail stores based on the trading area
  • Reilly’s Law of Retail Gravitation | Retail Management |
  • Huff Gravity Model | Retail Management |
  • Trading area Advance exercise

Section 3 Omnichannel and e-commerce

  1. Webrooming vs Showrooming
  2. Multichannel and Omnichannel strategy

Section 4 Warby Parker Omnichannel Case study

  • Warby Parker Case Study Intro
  • Warby parker Retail Finance Metrics
  • Basics of Income Statement
  • Warby Parker Contribution Margin

Section 5 Customer Data in retail management

  • Customer Relationship Management
  • Recency, Frequency, and Monetary (RFM) analysis
  • Market Basket Analysis (Market Basket Analysis)
  • Association and Support (Market Basket Analysis)
  • Confidence (Market Basket Analysis)
  • Lift (Market Basket Analysis)
  • Name manager and Indirect function
  • Market Basket Analysis

Section 6 Store layout and design

  • Customer Lifetime Value
  • Customer Lifetime Value Assignment
  • Types of Store Layout
  • The goal of Store Design
  • Store layout Exercise – Lift

Section 7 Retail finance and accounting

  • Introduction to Retail Finance
  • Income Statement and Cash flow statement
  • Introduction to Asset Management and Margin Management
  • The Strategic Profit Model in Retail Management
  • Walmart and Tiffany Financial Statement
  • Retail Finance Assignment
  • Financial metrics Conclusion

Section 8 Category and Inventory Management

  • Introduction to Category Management
  • ROI and GMROI
  • ABC Analysis for Inventory Management

Section 9 E-commerce and D2C brands

  • Introduction to e-commerce and D2C
  • Private labels and white labels
  • D2C business model
  • Marketing, Sales and expansion of D2C brand

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