Operations Management: Management of Quality

Operations Management: Management of Quality

Operations Management Training Program (Course 7 of 8)

What you’ll learn

  • Identify the key differences between quality in manufacturing and service operations.
  • Match quality performance objectives with indicators that are normally used as their measure.
  • Identify quality management principles.
  • Match phases of the transformation model with quality management activities that are typically carried out at each phase.

Requirements

  • This course has no special requirements or prerequisites

Who this course is for:

  • Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
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