Operations Management: Management of Quality
Operations Management Training Program (Course 7 of 8)
What you’ll learn
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Identify the key differences between quality in manufacturing and service operations.
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Match quality performance objectives with indicators that are normally used as their measure.
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Identify quality management principles.
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Match phases of the transformation model with quality management activities that are typically carried out at each phase.
Requirements
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This course has no special requirements or prerequisites
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
