Outstanding Customer Service – The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service – Transform Your Business!
What you’ll learn
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STOP Losing Money Due to Poor or Average Customer Service! $$$
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Make MORE Money from Each Customer! $$$
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SAVE a Fortune in Advertising Dollars! $$$
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Get MORE Referrals! $$$
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Solve Problems FAST!
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Retain Existing Customers!
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Learn How to Create an Outstanding Customer Service Experience
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Learn the 5 Tenets of TQM
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Avoid the 10 Deadly Sins of Customer Service!
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How to Handle Difficult Customers like a PRO!
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… and MUCH More!!!
Requirements
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Basic / Simple Computer Skills
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Basic English
Who this course is for:
- Sales People
- Clerks
- Managers
- Business Owners
- Anybody who Interacts with the Public in a Business
