Product and Service Management
Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery
What you’ll learn
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understand phases of the product life cycle to actions that should be taken at each phase
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sequence the stages of the new product development process
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match current best practices in new product development with their description
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apply strategies used to manage existing and mature products and services with examples of the ways they are used
Requirements
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This course provides a broad overview of the product and service management functions from an operations management perspective. No special pre-requiestes apply.
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
