Salesforce ADM-211 Exam

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Description

In this course, you will get 5 Full Length Practice Exams with 298 Unique Questions from SalesForce Administration Essentials For Experienced Admins (ADM-211) Exam covering all the topics for the Sales Force ADM-211 Exam.

What do you get in this course?

  1. 5 Full-length mock tests + BONUS with 60 Unique Questions in each practice test.
  2. 298 Unique Questions and provided explanations for tricky questions
  3. In-depth and exhaustive explanation for tricky questions
  4. Reliable exam reports to evaluate strengths and weaknesses
  5. Questions are frequently reviewed and updated frequently.
  6. Practice tests are created by Subject Matter Experts and the questions always stay current with the actual exam.
  7. 100% verified answers

Below are the Official Details of ADM-211 Administration Essentials for Experienced Admin Exam :

The Salesforce Certified Advanced Administrator credential is designed for those who have advanced-level experience as a Salesforce Administrator.

Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.

Here are some examples of the concepts you should understand to pass the exam:

  • Leverage the advanced administration capabilities of Salesforce
  • Optimize and extend Sales Cloud and Service Cloud applications
  • Design advanced reports, dashboards, and business process automation

Exam Details:

  • 60 multiple-choice/multiple-select questions* (5 unscored items will be added)
  • 105 minutes allotted to complete the exam (time allows for unscored questions)
  • 65% is the passing score
  • Registration fee is USD 200, plus applicable taxes as required per local law
  • Retake fee is USD 100, plus applicable taxes as required per local law
  • No hard-copy or online materials may be referenced during the exam

Security and Access: 20%

  • Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, dashboard and report folders access, email folder access, Territory Management).
  • Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration.
  • Given a scenario determine the implications of user authentication.
  • Compare and contrast the capabilities of a complex business model. (Person accounts, Account, Contacts, and Contact to multiple Accounts.)

Objects and Applications: 19%

  • Given a scenario, determine the appropriate solution to enhance or extend objects. (master-detail, lookup, junction object, related list, record type, schema builder, and object creator).
  • Given a scenario, determine the appropriate solution to enhance or extend the UI/UX with applications. (app manager, lightning app builder, dynamic forms, standard lightning page components, console, and lightning page analyze button.)

Auditing and Monitoring: 10%

  • Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail).
  • Explain how to ensure sensitive data is setup to support a business/legal/compliance use case in production and sandbox environments.
  • Explain how to review and troubleshoot security settings including pending updates that may change system access.

Cloud Applications: 11%

  • Describe the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes
  • Distinguish and understand the implications and capabilities of Forecasting and Territory Management
  • Explain how to create and maintain Salesforce Knowledge (article record types, data categories).
  • Explain how to create and maintain service entitlements and entitlement processes.
  • Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel).
  • Given a scenario, understand the standard Salesforce suite of products that enable extending the core platform.

Data and Analytics Management: 13%

  • Explain the tools and best practices for assessing, improving and enriching data quality. (data types, validation, managing duplicates, enriching, archiving).
  • Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters).
  • Understand methods to connect to, access, backup/restore, or archive data outside of the Salesforce platform. (big objects, data warehouse, external objects, data lakes, third-party solutions, and Salesforce Connect).
  • Given a scenario, identify the appropriate tools and methods for importing data into Salesforce. (data import wizard, data loader, and external ID).

Environment Management and Deployment: 7%

  • Describe the options available to move metadata between environments (change sets, sandboxes, and AppExchange – managed/unmanaged).
  • Describe the capabilities and best practices for using change sets to move metadata between environments.

Process Automation: 20%

  • Given a complex scenario, determine the solution using the best tool, or combination of tools to solve a business problem
  • Given a scenario identify the appropriate tool or method for troubleshooting declarative automation.
  • Given a scenario, explain the capabilities and limitations of each declarative automation tool.
  • Understand the implications of the order of execution when using automation tools.

Syllabus for ADM-211 Administration Essentials for Experienced Admin Exam :

Troubleshoot Record Access and Field Visibility

  • Troubleshoot record access
  • Understand the impact of territory management on the sharing model
  • Manage field visibility

Change Management

  • Manage changes in a sandbox
  • Deploy changes using change sets Extend Salesforce with Custom Objects and Apps
  • Build custom objects, tabs, and apps
  • Create relationships between objects
  • Use delegated administration

Extend Reporting

  • Create custom report types
  • Build exception reports with cross filters
  • Categorize report data with bucketing
  • Extend summaries in reports and dashboards
  • Display multiple views of data using joined reports
  • Analyze data over time with historical trending and reporting snapshots

Increase Efficiency with Salesforce Mobile App and Quick Actions

  • Customize the Salesforce mobile app
  • Create object-specific quick actions
  • Creating global quick actions Improve Data Quality
  • Assess, cleanse, and maintain data quality
  • Prevent duplicate records using Duplicate Management

Automate Complex Business Processes

  • Use validation rules, formula fields, workflow rules, and Process Builder to enforce and automate business processes

Streamline Requests with Approval Processes

  • Manage approval processes
  • Troubleshooting approval processes

Increase Productivity with Visual Workflow

  • Understand use cases for Visual Workflow
  • Build and deploy a flow

Extend and Troubleshoot Business Process Automation

  • Understand when to use Apex and Visualforce for extending business process automation.
  • Understand the order of execution for automated processes.
  • Use debug logs to troubleshoot business process issues

Who this course is for:

  • Any one and any student who want to learn and get certified on Salesforce ADM-211

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