Salesforce Experience (aka Community) Cloud Complete Guide
A complete guide to building a Salesforce Community and passing your Salesforce Community Cloud certification exam
What you’ll learn
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Enable, create, configure, manage membership, and deploy communities.
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Employ architecture design options (use Lightning or Visualforce, CMS Connect).
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Describe the infrastructure of communities.
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Employ build options.
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Describe the capabilities of different deployment types.
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Differentiate between the capabilities of different license types.
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Exercise the capabilities of the Experience Workspaces (Dashboards, Recommendations, Reputation, Moderation, Insights, Topics, etc.).
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Exercise the capabilities of the Experience Builder (Modify templates, Create new pages, Add/Remove Components, Custom Objects, Custom navigation, Branding, Articles/Knowledge).
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Implement the appropriate security model for a given use case (Sharing & Users, Person Accounts, Profiles, etc.).
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Employ fundamental best practices for adoption and engagement.
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Set up and configure Knowledge.
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Invest time in studying the resources listed in this exam guide and the additional required study materials provided by Salesforce.
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In this course we will also build a Community staying very close to the Salesforce Certified Community Cloud Consultant Exam Guide and some of the materials produced by Salesforce.
Requirements
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An effort will be made to avoid specific technical needs, however, having some experience as a Salesforce Administrator will help.
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Also, if you are looking to get certified then the Salesforce Certified Administrator is a prerequisite before taking the Salesforce Certified Community Cloud Consultant Exam.
Who this course is for:
- Typical job roles include:
- Consultant/Senior Consultant
- Solution Architect
- Delivery Manager/Director
- Business Analyst or Business Consultant
- Salesforce Developer
- Technical Architect
- UI/UX Designer
- Community Manager