ServiceNow System Administrator (CSA) Tests-2022

Description

This course is designed for individuals who are preparing for the ServiceNow Certified System Administrator exam. This course consists of 5 practice exams and helps you assess yourself before taking the actual certification.

The topics that are covered for this certification are:

1. User Interface & Navigation

2. Collaboration

3. Database Administration

4. Self-Service & Process Automation

5. Intro to Scripting & Application Tools

1 User Interface & Navigation

• ServiceNow Overview
• Lists and Filters
• Forms and Templates
• Branding

2 Collaboration

• User Administration
• Task Management
• Notifications
• Reporting

3 Database Administration

• Data Schema
• CMDB
• Application/Access Control
• Import Sets

4 Self-Service & Process Automation

• Knowledge Management
• Service Catalogue
• Workflows/Flow Designer

5 Introduction to Development

• Scripting
• Migration and Integration
• Development

Exam Structure

The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.

• Multiple Choice (single answer)

  For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response most accurately answers the question.

• Multiple Select (select all that apply)

  For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.