Using Emotional Intelligence on the Job
Understand how to communicate with empathy and apply emotional intelligence skills in your profession.
What you’ll learn
-
understand the impact of workplace emotions
-
know how to communicate with empathy
-
apply emotional intelligence in a confrontation
-
help others develop self-awareness and empathy
Who this course is for:
- All who want to understand and develop their emotional intelligence skills will benefit from this course
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
